Our Formula for Success
Excellence in every detail
We maintain the highest standards of accuracy, compliance, and confidentiality to build trust and reliability.
Problem-Solving
We embrace challenges with resilience and creativity, always seeking the best solutions.
Collaboration
We foster teamwork, clear communication, and mutual support to create a thriving workplace.
Always Evolving
We invest in continuous learning, professional growth, and innovation.
Client first
We go beyond expectations to provide value, adaptability, and personalized service to every client.
Integrity
We act with honesty, own our results, and take responsibility for our actions.
Inclusion
We celebrate different perspectives and create an inclusive environment where everyone feels valued.
Our Dream Team: Who We Look For
We are building a dream team of high-performing, passionate and problem-solvers who are ready to make an impact.
If you are:
- A highly communicative team player who thrives on collaboration.
- Adaptive and resilient, always ready to tackle new challenges.
- A risk-taker who thinks outside the box and embraces growth.
- Passionate about taking ownership of your work with accountability and excellence.
- Eager to learn, grow, and push boundaries.
Then youโre the perfect fit for 7 Waves Solutions. Get ready to take your career to the next level! Apply below or Send us your cv at [email protected]
Current Openings
Explore careers at 7 Waves Solutions, a leading BPO specializing in customer service and digital marketing. Join our team to grow your career, make an impact, and thrive in a dynamic, innovative environment. Discover roles that match your skills and passion.
Coming Soon…
Your responsibilities will include:Managing end-to-end recruitment tasks, including job description preparation, CV review, conducting initial interviews, and coordinating final interviews with senior leadership.
Facilitating a smooth and efficient onboarding process for new hires, ensuring all necessary documentation and system access are handled promptly.
Utilizing various HR software platforms to manage employee data, track progress, and generate reports.
Assisting with inquiries related to U.S. government insurance systems such as Medicaid, Medicare, and other similar programs.
Providing timely and accurate assistance to employees regarding HR policies, procedures, and general inquiries.
Maintaining accurate and up-to-date employee records and ensuring data integrity across all HR systems.What We're Looking For:We are seeking a candidate who possesses the following qualifications:
Proven experience working in an HR or administrative capacity with U.S. or other international organizations.
Fluency in English with excellent verbal and written communication skills to interact professionally with employees and stakeholders.
Familiarity with various HR software systems and a strong aptitude for quickly learning new technologies.
Experience managing or assisting with employee onboarding processes.
Familiarity with U.S. government insurance programs like Medicaid, Medicare, or similar health benefit systems.
Meticulous and accurate in data entry and record-keeping.
Ability to identify issues and propose effective solutions.
Experience working in the health sector or a healthcare center is a plus (not mandatory).
Willingness and availability to work in the evening shift from 5:00 PM to 1:00 AM (GMT+3)Why Join 7 Waves Solutions?Work directly with leading U.S. clients and gain valuable international business experience.
Be part of a supportive and collaborative team that values every member's contribution.
We offer a highly competitive salary package that recognizes your skills and experience, along with a comprehensive benefits program designed to support your well-being.Please submit the following:
Your CV
A short video (1 minute) where you:
Introduce yourself
Briefly describe your work experience
Speak clearly in English to showcase your fluencyVideo Tips:
Record in a quiet environment
Speak naturally
Ensure good video and audio quality
Send your CV and video to: [email protected]
Comprehensive training and ongoing career development โ no experience? No problem! We invest in your growth
Supportive, team-oriented culture where your contributions matter
Opportunity to work with international clients and develop global communication skills
Employee recognition programs and regular team-building activitiesKey ResponsibilitiesHandle inbound and outbound customer inquiries with professionalism and empathy
Provide accurate information and timely assistance to customers
Document customer interactions clearly and follow up as needed
Collaborate with team members and escalate issues appropriatelyRequirementsExcellent spoken and written English skills
Strong communication and active listening abilities
Previous experience in customer service or BPO is a plus, but not mandatory
Basic computer skills and the ability to learn new software
Professional attitude, reliability, and a positive, team-player mindsetHow to Apply:
Please submit the following:
Your CV
A short video (1 minute) where you:
Introduce yourself
Briefly describe your work experience or background
Speak clearly in English to showcase your fluencyVideo Tips: Record in a quiet environment, speak naturally, and let your personality shine!
Send your CV and Video: [email protected]
At 7 Waves Solutions, weโre a growing business process outsourcing (BPO) company based in Ethiopia, working hard to support U.S.-based clients with reliable and professional services.Weโre proud of the progress weโve made so far, but even more excited about the opportunities ahead as we continue learning, improving, and building a workplace where every team member can grow, develop new skills, and build a meaningful career.๐ฃ๐ผ๐๐ถ๐๐ถ๐ผ๐ป ๐ข๐๐ฒ๐ฟ๐๐ถ๐ฒ๐
We are looking for confident, English-speaking Logistics Dispatchers to coordinate shipments, secure contracts, and ensure smooth day-to-day operations. Youโll be the reliable point of contact managing schedules, closing deals, and keeping clients and drivers informed. If you are detail-oriented, persuasive, and a strong communicator, this role is for you!๐ช๐ต๐ ๐๐ผ๐ถ๐ป ๐ณ ๐ช๐ฎ๐๐ฒ๐ ๐ฆ๐ผ๐น๐๐๐ถ๐ผ๐ป๐?
ย ย โข Competitive salary plus performance bonuses
ย ย โข Comprehensive training and ongoing career development
ย ย โข Supportive, team-oriented culture where your contributions matter
ย ย โข Opportunity to work with international clients and gain logistics expertise
ย ย โข Employee recognition programs and regular team-building activities๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐
ย ย โข Finalize deals with U.S. clients, ensuring successful agreements
ย ย โข Secure contracts with drivers through phone communication
ย ย โข Maintain effective communication with clients, drivers, and team members
ย ย โข Conduct research in the transportation and logistics sector to stay updated with trends
ย ย โข and insights
ย ย โข Track shipments, document interactions, and follow up as needed๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐
ย ย โข Minimum of 6 months in customer service or dispatching
ย ย โข Excellent verbal and written communication abilities
ย ย โข Strong attention to detail with exceptional follow-up skills
ย ย โข Professional attitude, presentation, and demeanor
ย ย โข Ability to multitask and solve problems effectively
ย ย โข Strong team player with a collaborative mindset
ย ย โข Basic computer proficiency, including email and internet usage
ย ย โข Previous sales experience is a plus๐๐ผ๐ ๐๐ผ ๐๐ฝ๐ฝ๐น๐
Please submit the following:
ย ย โข Your CV
ย ย โข A short video (1 minute) where you:
โ Introduce yourself
โ Briefly describe your work experience or background
โ Speak clearly in English to showcase your fluency๐๐๐๐๐ค ๐๐๐ฅ๐จ: ๐๐ฆ๐ค๐ฐ๐ณ๐ฅ ๐ช๐ฏ ๐ข ๐ฒ๐ถ๐ช๐ฆ๐ต ๐ฆ๐ฏ๐ท๐ช๐ณ๐ฐ๐ฏ๐ฎ๐ฆ๐ฏ๐ต, ๐ด๐ฑ๐ฆ๐ข๐ฌ ๐ฏ๐ข๐ต๐ถ๐ณ๐ข๐ญ๐ญ๐บ, ๐ข๐ฏ๐ฅ ๐ญ๐ฆ๐ต ๐บ๐ฐ๐ถ๐ณ ๐ฑ๐ฆ๐ณ๐ด๐ฐ๐ฏ๐ข๐ญ๐ช๐ต๐บ ๐ด๐ฉ๐ช๐ฏ๐ฆ!
๐ง ๐ฆ๐ฒ๐ป๐ฑ ๐๐ผ๐๐ฟ ๐๐ฉ ๐ฎ๐ป๐ฑ ๐ฉ๐ถ๐ฑ๐ฒ๐ผ: ๐ฐ๐ฎ๐ฟ๐ฒ๐ฒ๐ฟ๐@๐ณ๐๐ฎ๐๐ฒ๐๐๐ผ๐น๐๐๐ถ๐ผ๐ป๐.๐ฐ๐ผ๐บ